Have you ever tried to get help by pressing F1? For me, there have been many times that it hasn't helped. Wonder if this guy got help:

Today's generation of kids seem to be on information overload. Or are they? My husband said something like this: Today's kids don't necessarily know more, but what they do know is different. Hummmm..... I thought that was rather thought-provoking of him.
Ya'll have a great Monday!